Delivery
United Kingdom Delivery
We will use the most appropriate method of despatch depending on the size, weight and value of your order, this may include a courier service which will require a signature on delivery. Please help us get your order to you first time by choosing the delivery method and address that suits you best.
Royal Mail Saver Delivery 2- 5 days £2.95 (small light items)
This is our discounted saver service which takes a few days longer than normal. It may not be available for all orders depending on the size, weight and value of your order and will usually be sent by Royal Mail second class post. Please wait for 10 days before contacting our Customer Services Team for help if your parcel has not arrived.
Standard Delivery 1- 3 days £3.95*
All orders placed before 2:15pm will usually be despatched the same day subject to security checks. We will use the most appropriate method of despatch depending on the size, weight and value of your order which may include a courier service which would require a signature on delivery. For orders despatched via Royal Mail 1st Class Post please wait for 10 working days before contacting our Customer Service Team for help if your parcel has not yet arrived.
Next Day Delivery (Guaranteed) £5.95*
This delivery option is a tracked and signed for service so you can follow your parcel’s progress right up to your door!
Orders placed before 2:15pm will be despatched the same day and delivered the next working day (subject to availability and security checks). This method is fully trackable via our couriers website and a tracking number will be emailed to you after your goods have been despatched. Please note: someone will need to be in to sign for your items. This is a next working day delivery, so if you place your order after 2:15pm on a Friday, your goods will be despatched on Monday for delivery on Tuesday.
Saturday Delivery £9.95*
Orders placed before 2:15pm on Friday will be despatched the same day and delivered on Saturday (subject to availability and security checks). This method is fully trackable via our couriers website and a tracking number will be emailed to you after your goods have been despatched. Please note: someone will need to be in to sign for your items.
* Premium delivery services are not available to exception areas (Northern Ireland, Scottish Highlands and Islands, Channel Islands).and/or the following postcode prefixes: IM, GY, JE, BT, FK, HS, G83, IV, KA 27-28, KW, PA, PH and ZE.
UK Delivery To: Northern Ireland, The Channel Islands, the Scottish Highlands & Islands & The Isle of Man
Our Saver delivery service is not available to these areas, Standard delivery is FREE and courier deliveries are £9.95. However delivery times are 2 -5 working days.
Please note that our premium courier services are not available to most customers with the following post code prefixes: IM, GY, JE, BT, FK, HS, G83, IV, KA 27-28, KW, PA, PH and ZE.
European Union Delivery
When sending items to the EU region we use the most appropriate service depending on the size, weight, value and destination of your order, this may include a courier service which would require a signature on delivery, but don't worry we've made it as simple as possible for you. The checkout process will automatically display the methods available to you and the delivery cost (from £7.95 to £23.95 depending on country), so simply choose the one you would like. Delivery times vary across Europe but should take 2-7 working days.
Rest of the World
Please contact our customer services department for a quote at customerservices@geniegadgets.com
