Description
Few experiences are as serene and at the same time thrilling - the sensation of time suspended as the world glides gently by. Your fun begins with the inflation of the balloon. Then away you go where the wind dictates. Experience the utter peace and tranquility of a balloon ride across the British countryside. Once landed and the balloon packed away, you will be returned to the launch site. This balloon flight is a magical experience that's wonderful to share, so why not buy an Explorer voucher for two?
What's included Balloon Flight Discovery (for one)
- Safety briefing and participation in setting up the balloon
- One balloon ride of 30-60 minutes (depending on weather conditions) as a member of small group of passengers
- Allow 3-4 hours for the whole experience
- Experience gift pack including smart wallet, personalised voucher and message card
- PA cover to a value of £50,000 plus cancellation indemnity
Balloon Flight Explorer (for two) As Discovery course but for two people What happens on the day
You will be briefed on the balloon ride before take-off. As part of the experience, you may participate in helping set up the balloon and also to pack it away after landing. The retrieve crew will follow the balloon and meet you after the landing to return you to the launch site. You should allow approximately 3-4 hours in total for your trip and the retrieve, depending upon conditions on the day.
Need to know
- Minimum age 12. Under-16's must be accompanied by an adult (under 18’s need parental/guardian consent)
- You should be in reasonable health and agile enough to climb in and out of the basket!
- Minimum height 4’6” (137cms)
- Maximum weight 18 stone (114kgs)
- Seasonal closures may apply
- The balloon ride experience content, equipment used and restrictions may vary according to venue
Locations
- Avon - Bath, Bristol
- Berkshire - Reading, Padworth
- Buckinghamshire - Milton Keynes
- Cheshire - Chester, Nantwich
- Cornwall - Bodmin, Launceston
- Derbyshire - Chatsworth
- Devon - Exeter, Plymouth
- Dorset - Blandford Forum, Shaftesbury, Sherborne
- East Sussex - Uckfield
- Essex - Braintree, Brentwood, Chelmsford, Colchester
- Gloucestershire - Bourton on the Water, Cheltenham, Cirencester, Stroud, Moreton in the Marsh
- Hampshire - Alton, Basingstoke, Old Basing, Hartley Wintney, Popham/Micheldever, Winchester
- Herefordshire - Ledbury
- Hertfordshire - Hemel Hempstead, Stevenage, Watford, Tring
- Kent - Maidstone, Sevenoaks, Tunbridge Wells
- Norfolk - Norwich, Snetterton
- Northants - Northampton
- Oxfordshire - Banbury, Oxford
- Scotland - Edinburgh
- Shropshire - Whitchurch
- Somerset - Taunton, Wincanton, Yeovil
- Staffordshire - Stafford
- Suffolk - Eye
- Surrey - Farnham, Godalming, Guildford
- Wales - Tintern, Usk Valley, Wye Valley
- Warwickshire - Stratford upon Avon, Warwick
- Wiltshire - Salisbury, Swindon
- Worcestershire - Evesham, Worcester
Please note all locations are correct at current time but may change or be withdrawn for reasons beyond our control.
How It Works – 3 Easy Steps…
- You cough up the dough to pay for the ‘Experience Gift Pack’
- Either send ‘Experience Gift Pack’ to recipient directly or you receive it and pass it on.
- Recipient calls up and books the date for their Experience.
FAQ
Q: How long do I have to use the voucher?
A: The voucher is valid for 9 months and you must take your experience before it expires. (Please note that this is not applicable to Options Vouchers: for these, you simply have to select your chosen experience within the nine months of voucher validity, you will then receive an experience-specific voucher with nine months validity).
Q: Can I exchange my voucher?
A: You can exchange your voucher for another experience, but only if you haven’t previously extended or exchanged it. We are also not able to exchange your voucher once you have made a booking with one of our suppliers or if your voucher has expired. Please note that vouchers may only be exchanged once.
Q: Can I extend my voucher?
A: Yes, you can extend the voucher for another nine months for an administration charge of £20.00.
Q: How do I book my experience?
A: We will provide you with the exact locations and contact information of our centres once you have purchased the experience voucher(s). For most of our experiences you will book directly with the centres.
Q: Are there any restrictions on taking part in the experiences?
A: Some of our experiences (typically driving or flying experiences) have weight or height restrictions, which are usually dictated by the vehicle or aircraft in which the experience will take place. Others may have an age restriction for insurance or legal reasons (but don't worry, we have lots of ‘Junior Friendly’ products so small people needn’t miss out). Some of our driving experiences may also require a full UK or EU driving license. The majority of our experiences require you to be in a reasonable state of health and fitness, some (such as Tandem Skydive, Parachute Jump and Scuba Diving) require more detailed medical information. If you are in any doubt about your ability to take part in any of our experiences, please contact the centre directly and check before making your booking. Alternatively, our Customer Services team will be happy to advise you on the suitability of experiences.
Q: How can I find out more about the experiences?
A: Contact our Customer Services team on 0845 643 1082. They will be happy to advise you about availability, restrictions etc, or simply to provide more details about the experiences.
Q: What if I am not happy with my experience?
A: If for any reason you are unhappy with any aspect of your experience, you should bring it to the attention of the supplier on the day so that they have the opportunity to resolve it immediately. If you are still unhappy, however, please write to us explaining the circumstances, and we will undertake to investigate it further for you.
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