Description

Indulge in a stunning haircut from a top stylist at an award winning salon followed by a professional makeover and photoshoot guaranteed to leave you looking and feeling truly incredible. Your fantastic day will take place in a funky fashion studio where helpful staff will ensure you'll have a great day, and look the best you've ever looked!

• Beauty tips booklet
• Drinks served throughout your makeover
• Hair cleanse and condition
• Hair consultation
• Cut with one of the UK’s greatest stylists, blow-dry and finish
• new<id consultation
• Hand beauty treatments
• Skin refresh
• Make-up applied by a top artist
• Hair styled
• Professional photo shoot with a top photographer
• 7”x5” print
• Allow half a day for your makeover
• Deluxe Makeover Experience gift pack including smart wallet, personalised voucher and message card
• PA cover to a value of £50,000 plus cancellation indemnity

On the day, you’ll be greeted at reception at your chosen location and enjoy a range of treatments as you relax in the friendly and fun surroundings! Your experience gives you the most complete makeover available in the UK, all delivered by the UK’s greatest professionals in a magical setting. What could be more enjoyable?

If you feel like splashing out and treating yourself then bring some extra spending money on the day as there are plenty of opportunities to buy make-up, hair products and additional photos. Alternatively, you might prefer to leave the plastic at home and just sit back and enjoy the transformation!

• Children under 18 must be accompanied by a parent/guardian throughout the makeover
• Please note that in order to limit non-attendance the supplier will request a £25 deposit on booking which is fully refundable within seven to ten working days.
• A £5 charge is payable on the day for post and packing to receive your complimentary photograph.(You can choose to have the £5 deducted from the booking deposit or pay on the day).
• Your beauty booklet will be sent to you with your booking confirmation, you will not receive another one on the day of your experience.
• Group bookings are limited to a maximum of 3 people.
• Please be aware that you might spend some time waiting between different parts of the experience, so bring a good book and enjoy the chance to relax!

• Greater Manchester - Manchester
• London - John Princes Street
• Tyne & Wear - Newcastle
• Wales - Cardiff
• West Midlands - Birmingham

Please note all locations are correct at current time but may change or be withdrawn for reasons beyond our control.

How It Works – 3 Easy Steps…

1. You cough up the dough to pay for the ‘Experience Gift Pack’
2. Either send ‘Experience Gift Pack’ to recipient directly or you receive it and pass it on.
3. Recipient calls up and books the date for their Experience.

FAQ

Q: How long do I have to use the voucher?
A: The voucher is valid for 9 months and you must take your experience before it expires. (Please note that this is not applicable to Options Vouchers: for these, you simply have to select your chosen experience within the nine months of voucher validity, you will then receive an experience-specific voucher with nine months validity).

Q: Can I exchange my voucher?
A: You can exchange your voucher for another experience, but only if you haven’t previously extended or exchanged it. We are also not able to exchange your voucher once you have made a booking with one of our suppliers or if your voucher has expired. Please note that vouchers may only be exchanged once.

Q: Can I extend my voucher?
A: Yes, you can extend the voucher for another nine months for an administration charge of £20.00.

Q: How do I book my experience?
A: We will provide you with the exact locations and contact information of our centres once you have purchased the experience voucher(s). For most of our experiences you will book directly with the centres.

Q: Are there any restrictions on taking part in the experiences?
A: Some of our experiences (typically driving or flying experiences) have weight or height restrictions, which are usually dictated by the vehicle or aircraft in which the experience will take place. Others may have an age restriction for insurance or legal reasons (but don't worry, we have lots of ‘Junior Friendly’ products so small people needn’t miss out). Some of our driving experiences may also require a full UK or EU driving license. The majority of our experiences require you to be in a reasonable state of health and fitness, some (such as Tandem Skydive, Parachute Jump and Scuba Diving) require more detailed medical information. If you are in any doubt about your ability to take part in any of our experiences, please contact the centre directly and check before making your booking. Alternatively, our Customer Services team will be happy to advise you on the suitability of experiences.

Q: How can I find out more about the experiences?
A: Contact our Customer Services team on 0845 643 1082. They will be happy to advise you about availability, restrictions etc, or simply to provide more details about the experiences.

Q: What if I am not happy with my experience?
A: If for any reason you are unhappy with any aspect of your experience, you should bring it to the attention of the supplier on the day so that they have the opportunity to resolve it immediately. If you are still unhappy, however, please write to us explaining the circumstances, and we will undertake to investigate it further for you.